Freedom of Information

Your rights and how to make a request

Access to Information

The Freedom of Information Act 2000 (FoI) and the Environmental Information Regulations 2004 (EIR) give individuals the right of access to information held by the Staffordshire and Stoke-on-Trent Partnership NHS Trust.

Publication Scheme

This publication scheme commits the Partnership Trust to making information available to the public as part of its normal business activities. The information covered is included in the classes of information listed below, where this information is held by the Partnership Trust.

The publication scheme is divided into 7 classes of information. Information falling into each of these classes is published on our website and can be accessed by clicking on one of the categories below.

Who we are and what we do

What we spend and how we spend it

What our priorities are and how we are doing

How we make decisions

Our policies and procedures

Lists and registers

The services we offer

As an open and transparent organisation the Partnership Trust is committed to routinely publishing as much information as possible.

However we are not required to make information available when:

  • The information is not held,
  • The information is exempt from disclosure under legislation i.e. Freedom of Information Act 2000, or the Environmental Information Regulations 2004

Making a Request for Information

Please make sure that before you make a request for information you check that it isn’t already available on the website or that a previous request hasn’t asked for the same information (please see the Partnership Trust’s Disclosure Log, as information accessible by other means is generally exempt.

The majority of requests for information received are published within the categories below.

Finance and Performance

Conditions, Admissions and Treatments

Equipment and Medicines

Human Resources

Information Communication Technology

Estates and Facilities

Supplies and Procurement

Information Governance and Records Management

Documents, Guidelines and Committees

Policies and Procedures

Other Requests

Please be aware that any requests submitted to the Partnership Trust may be available on the website as part of the Disclosure Log. All personal information about the applicant will be removed prior to publication.

All responses to requests will be made available on the Disclosure Log at the same time as the response is sent to the requestor.

Subject to the volume of requests received by the Partnership Trust, responses will be available on the website for approximately 2 years.

Information not available on the Publication Scheme

If you would like information which is not on our website or otherwise available through our Publication Scheme, you can request information, and where appropriate the Trust will treat your request in accordance with the provisions of the Freedom of Information Act 2000 or the Environmental Information Regulations 2004.

Request Information

Useful information about how to make a successful request under the Freedom of Information Act

Make a request using our online request form

Environmental Information Regulations 2004

Individuals may request information under the Environmental Information Regulations 2004. On occasion, information requested under the Freedom of Information Act may fall under the remit of the Regulations. If the Partnership Trust identifies that this is the case, we will contact the requestor as soon as possible to advise them of the fact, and will handle the request under the appropriate access regime.

Timescales for Requests

The Partnership Trust aims to acknowledge requests within 2 working days of receipt. Under the Freedom of Information Act, the Partnership Trust is obliged to respond fully within 20 working days of receipt. If a request falls within the Environmental Information Regulations the Partnership Trust is required to respond within 20 working days, except in limited circumstances. If the Partnership Trust is not able to respond to any requests within 20 working days, applicants will be contacted as soon as possible.


The purpose of this scheme is to make the maximum amount of information readily available at minimum inconvenience and cost to the public. Material which is published in our Publication Scheme is provided free of charge unless otherwise stated. Under the Freedom of Information Act there are no charges for requests that involve less than 18 hours of staff time; which equates to a cost of £450. Any requests that may be in excess of this appropriate limit may be subject to a charge at the discretion of the Partnership Trust, we will inform you of any such charges prior to responding to your request. This will give you the option to confirm your request, to amend it to reduce the charge involved or to cancel it if you do not want to pay any charges.

Postage and printing charges may apply, but the Partnership Trust will inform you of these charges in advance. The Environmental Information Regulations permit the use of some charges, however, except in limited circumstances the Trust does not charge for these requests.

Exemptions and Exceptions

If we are unable to supply the information you request we will fully explain the reasons why.


Should you be unhappy with the way in which your request has been dealt with, or any other aspect of the way the Partnership Trust is responding to requests for information, please contact us at

If you are not satisfied with the response you receive, you have the right to appeal. In the first instance, please contact the Partnership Trust’s Security and Governance Manager who will initiate an internal review:

Security and Governance Manager
Staffordshire and Stoke-on-Trent Partnership Trust
Morston House
The Midway


The Trust will then review its decision and respond to your appeal, as soon as possible, but within 20 working days.  

If, following the review, you are still not satisfied with the way we have handled your request, or if you are unhappy with our response, then under Section 50 of the Act, you are entitled to appeal to the Information Commissioner (ICO): - 

Information Commissioner’s Office,
Wycliffe House,
Water Lane,

ICO Website:  

Access to personal information about you is exempt under the Freedom of Information Act. You can make a request for access to your information under the Data Protection Act, by using the following link -

Re-use of Partnership Trust Information

Staffordshire and Stoke-on-Trent Partnership NHS Trust’s website is subject to Copyright. The supply and provision of information under relevant access legislation such as the Freedom of Information Act does not give an automatic right to re-use it. Unless written permission is granted any re-use of Trust information may constitute a breach of our copyright.

The Re-Use of Public Sector Information Regulations (PSI) provide a framework for public sector organisations to licence the re-use of their information, however the Partnership Trust is not obliged under the regulations to do so. Nothing in the regulations affects the rights of access under other legislation, such as Freedom of Information Act or Environmental Information Regulations.

Alternative Formats

If you would like copies of any of our documents in alternative formats or languages, please contact  


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