Review of the Year

ND
Review of the Year
28 December 2017

2017 has come to an end and there has been plenty to shout about for teams across the Trust and many highlights to look back on.

The year started with some good news in January when our Living Independently Staffordshire (LIS) services in Newcastle, Cannock, East Staffordshire, Tamworth and Lichfield, Moorlands, South Staffordshire and Stafford received an overall ‘Good’ rating by the Care Quality Commission (CQC) following an unannounced visit from inspectors the previous October.

The CQC rated the responsiveness of the service, which provides personal care to people living in their own homes and supports people to maximise or regain their independence following a period of illness or hospital admission, as ‘Outstanding’ and reflected that peoples levels of needs were assessed and reviewed to ensure they got person centred care which was flexible and responsive to their individual needs.

Meanwhile, The Trust’s Integrated Physiotherapy Orthopaedic and Pain Management Service (IPOPS) had a successful year after they were shortlisted for the National Institute for Health and Care Excellence (NICE) Shared Learning Awards in 2017 and also attended the NICE Annual Conference in May 2017 to share their work.

In March the Trust was delighted to be selected as a finalist in two categories at the national Patient Experience Network Awards for its work in using patient insight and feedback to drive improvements in services.

The Trust was named runner-up in the category of ‘Friends and Family Test and patient insight for improvement’ and was a finalist in the ‘Turning it around when it goes wrong’ category.

It was celebration time in May as the Trust recognised those members of staff who had gone above and beyond at the organisation’s annual Celebrating Excellence Awards ceremony at Staffordshire County Showground.

There were more celebrations in May to mark International Nurses’ Day 2017 as members of staff from the Trust came together (pictured) to share why they are proud to be, and work with nurses.

We held a special tea party event for all staff to celebrate the nursing profession and during the event, staff enjoyed home-made ‘Nurses’ Day’ cakes and shared their experience of working as, and with, nurses in the community.

In 2017 the High Intensity Users (HIU) Project, delivered by a joint multi-disciplinary team from the Trust and University Hospitals of North Midlands NHS Trust (UHNM), expanded its service further as it received more national recognition.

The project was launched in 2016 to help patients who are admitted to hospital on multiple occasions and have stays of over 40 days. In 2017 it was recognised with nominations at the 2017 HSJ Awards and HSJ Value Awards and the team was also asked to present at the NHS Acute Frailty Network national conference in 2018.

In October, the Trust’s Our Health 5-19 school nursing team marked the national Restart a Heart Day with a CPR session for Year 8 pupils at St Joseph’s College in Trent Vale, Stoke on Trent. Since 2015 the Trust’s School Nursing team has completed two years of delivering sessions to mainly Year 7 or 8 pupils, covering thousands of pupils at all 14 high schools across Stoke-on-Trent.

October also saw an innovative tool developed by the Trust to improve the quality and efficiency of its district nurses’ caseloads and bring benefits to patient care, receive national acknowledgement. A team from the Trust presented a poster display of their caseload review tool at the Queen’s Nursing Institute (QNI) Annual Conference and were awarded first prize and praised for its innovative approach.

More awards recognition followed when the Trust was commended for its efforts to create an environment where staff feel comfortable to raise concerns at a new national awards ceremony.

The Trust was runner-up in the ‘Speaking up together’ category at the first ever Freedom to Speak Up Awards hosted by the National Guardian’s Office which recognised the dedication and excellence of Freedom to Speak Up Guardians working in NHS trusts across the country.

Finally, a great year was rounded off when the health visiting service delivered by SSOTP was reaccredited by children’s charity UNICEF as ‘baby friendly’, which is recognition of best practice and the ongoing excellent standards of high quality care being delivered to parents, by members of SSOTP’s health visiting teams and community breastfeeding team.

Here’s to more success in 2018!