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Genitourinary Medicine (GUM) is a confidential service which deals with sexually transmitted infections (STIs) and HIV.


It can also help with some genital conditions and sexual health problems as well as giving information and advice about having a healthy sex life.

A full range of tests for STIs, treatment and care are all available free of charge to anyone who feels they need these services.

Our GUM services are based at Cobridge Community Health Centre, you can book an appointment or attend our Queue and Wait service.


To find out opening times and how to make an appointment, please click here
Please Note: We cannot promise to see all patients in our Queue and Wait clinics as sometimes demand exceeds capacity. If you arrive for a booked appointment later than 20 minutes after the scheduled time you may not be seen.


What to expect from your visit

Entering the clinic
On your first visit you will be asked by the receptionist to fill in a registration form giving your name, date of birth, address, and contact details. All your details you give us are completely confidential. We will ask for your GP details for our records but we won't write to your GP without your permission.

Once you've filled in your forms, you will be issued with a patient number that is unique to you. It is important that you bring that number to each clinic visit and are able to quote it when contacting the clinic.

When speaking to the doctor or nurse, they will need to ask you questions that you may find personal and embarrassing. It is important to ask these questions, as this information makes sure we carry out the relevant tests and give the correct treatment if necessary.

Routine Tests
The doctor or nurse will perform a genital examination and you will be offered the following tests:
  - Swab samples for chlamydia (women) and gonorrhoea.
  - Men are asked to provide a urine sample for chlamydia testing.
  - A blood sample is taken for syphilis and HIV

The doctor or nurse may take more swabs and offer further blood tests depending on your sexual history or symptoms. 
Your samples are then sent to the laboratory and results are usually available within 1 week.

We offer a ‘results by text’ service.  If you choose this method of receiving your results you will be contacted within 1 week. If you have an abnormal result, the text message keeps your confidentiality by giving no specific details but asking you to contact the clinic health adviser. If you don't want to get your results by text, you can choose to telephone the clinic for your results, but it is important you are able to quote your patient registration number.

If you are having a sexual health check it is always a good idea for your partner to be checked at the same time.  If you are found to have an infection it is important your partner receives treatment as well. Any untreated infections can cause serious damage to health. Our health advisers can discuss with you how to tell your partner to get checked. If you prefer they will contact partners for you maintaining your confidentiality.


Contact us

Want to find out more information on our GUM services? Call us on 0300 7900 165


Find out more about different sexually transmitted infections on NHS Choices


Confidentiality Policy: We will not tell anyone, including partners, parents, teachers, friends, family or doctors that you came to see us unless you ask us to. Anything you say to us will be treated with respect. There are times when confidentiality may need to be broken so that we can protect you under the law. However, we will ALWAYS try and discuss this with you first. For example, if you tell us, or we think you are at risk of danger or harm to yourself and/or others, we will contact the relevant agencies.

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